Traveller services

When it comes to welcoming private travellers through Melbourne, there is no more exclusive and luxurious experience than Melbourne Jet Base. From seamless in-house customs clearance to luxury on-site accommodation, everything is there and waiting for your arrival.


With on-site customs and quarantine services available 24 hours a day, 7 days a week, private travellers can experience a fast and seamless entry into Australia through Melbourne Jet Base.

All travellers can be screened on board or within our private facility, eliminating the need to go to the main concourse which saves time and energy.

Helicopter transfer

Move from the runway to your destination in style via a helicopter transfer. Skip the traffic and arrive in the heart of the city, or a number of charter destinations in beautiful regional Victoria, such as a Yarra Valley winery or the Great Ocean Road.

Our helicopter partner and their extensive fleet of helicopters will ensure that you arrive in style by air.

In-house accommodation

Melbourne Jet Base offers the finest luxury accommodation. If you have a quick turnaround, just need to freshen up, or want to enjoy the convenience of a longer stay, look no further than the personal suites located on-site.

Step off your aircraft and into your own private room with a luxurious ensuite or occupy a suite of rooms for you and your travelling companions. With room service available 24/7 and a wide range of entertainment, you will enjoy this exclusive rejuvenating space.

If you are simply looking to relax after your flight or just feel inclined, take advantage of our retreat zones, fully stocked with our Aesop range of skin, hair and body formulations.


Our guest’s well-being is our priority. Take advantage of our spa service to relax and recharge yourself during your stay. Offering pampering, styling and refreshment, let your time at Melbourne Jet Base reinvigorate you so that you will head to your next meeting looking and feeling your best.